Caring for ceramics

Care & Delivery

Our ceramics are designed for longevity. Here is how to ensure they last a lifetime.

Eco-friendly packaging

Shipping & Packaging

We take immense care in packing your orders to ensure they arrive safely. We use 100% plastic-free, recyclable materials including corrugated cardboard and biodegradable starch peanuts.

  • Domestic shipping: 3-5 business days.
  • International shipping: 10-14 business days.
  • Tracking provided via WhatsApp or SMS.
  • Fully insured against breakage during transit.

Stoneware Care Guide

Dishwasher Safe

Most of our pieces are dishwasher safe, though hand-washing is always recommended to preserve the glaze's luster over many years.

Microwave Use

Our stoneware is microwave safe. However, avoid rapid temperature changes (e.g., moving a cold plate directly into a hot oven) to prevent thermal shock.

Staining

Matte glazes can occasionally pick up marks from metal cutlery. These can usually be removed with a gentle abrasive cleaner like Bar Keepers Friend.

Shipping & Care | Aurelia Ceramics